Insights

AI in Large Enterprises: The Real Opportunity Is in the Gaps

For large enterprises, the real AI opportunity is not replacing core systems but closing the gaps between them, especially in how exceptions are handled.

Retail's Next Technology Shift: From UX to AX

AI agents are changing how customers discover and transact with retailers. Mulberry Group explores what Agent Experience (AX) means for retail leaders and how to prepare.

Is It Time to Stop Thinking About POS Replacement?

Legacy POS platforms are reaching end of life. Mulberry Group explores why the real question isn't how to replace POS, but how to design a unified commerce backbone for the next decade.

Why Core Systems Modernisation Costs More Than Expected

Core systems modernisation is more complex and costly than most organisations anticipate. Mulberry Group shares 30+ years of practical experience on why, and how to approach it strategically.

February 4, 2026

Build vs Buy Revisited

Plenty of organisations decide to build their own core software, and most of those projects fail. This piece sets out three tell-tale signs you are making the wrong call, along with the practical steps that reduce the risk before it becomes expensive.

February 12, 2025

Tales from the CIO: First Steps

You earned the CIO role from within, and now the hard part begins. This piece looks at why an internal promotion rarely makes the transition as smooth as everyone expects, and the pivotal early moves that set a new technology leader up to succeed.

October 17, 2023

Mulberry Group

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